Breach Response Services

When a breach happens, the first hours decide what comes next.

Rapid breach response with 24-hour remote activation, senior responders, and an integrated lifecycle from triage through recovery. Available on retainer for organizations that want guaranteed response, or on emergency activation for organizations under active attack. Framework-agnostic methodology following industry-standard incident response lifecycles.

A coordinated response, not a scramble.

A breach is not a moment, it is a sequence. The first alert. The initial triage. The decision to contain or to observe. The escalation to legal, to leadership, to the insurance carrier. The forensic capture. The eradication. The recovery. The public communications. The post-incident review. Each step depends on the one before it, and each is easier to execute when the team running it has been through this before.

Armour Cybersecurity's Breach Response service is built around that sequence. The team activates within 24 hours of engagement, conducts incident identification and triage, applies short-term and long-term containment, leads investigation and forensic analysis, supports eradication and recovery, coordinates internal and external communications, and produces the documentation required for legal, regulatory, and insurance reporting. The same team that takes the first call is the team that delivers the final post-incident report.

The service is available on two engagement models. Retainer clients receive a 24-hour remote response activation with pre-established onboarding so the team starts with context, not a blank page. Non-retainer organizations facing an active incident can engage emergency response. Both models follow the same eight-stage response lifecycle informed by leading industry standards.

24 hr
Remote response activation for retainer clients, with pre-established onboarding so the team starts with context, not a blank page
Multi-Framework
Methodology aligned with industry-standard incident response lifecycles (NIST SP 800-61, NIST CSF, ISO 27035) and the response expectations of major cyber insurance carriers

Improvised response vs. a disciplined lifecycle.

The difference between organizations that contain a breach quickly and those that watch it spread is almost always whether the response team has done this before, has a defined lifecycle to follow, and starts with context rather than building it from scratch under pressure.

The Problem

The first hours lost to figuring out who does what.

The alert fires at 11pm. The IT lead pages the CISO. The CISO calls the broker. The broker asks for the breach counsel name nobody has on file. Decisions get made before the team is fully convened. Evidence handling is improvised. Containment is delayed while leadership debates whether this is the moment to engage external responders. By the time the external team arrives, the attacker has had hours of unmonitored time and the response is now reconstructing what should have been captured live.

The Solution

A defined lifecycle, a senior team, and context already in place.

On retainer, the team is already onboarded: assets mapped, contacts exchanged, communication channels established. The 24-hour remote response activation begins immediately on the call. Containment is structured (short-term to limit spread, long-term to allow continued business operations). Investigation runs in parallel with eradication and recovery. Communications are coordinated. Documentation is captured live, not reconstructed later. The lifecycle from identification to lessons learned follows a discipline the team has executed before.

What the engagement covers.

Nine integrated response capabilities aligned with industry-standard incident handling lifecycles. Each is exercised by the same senior team, with documentation captured live to support legal, regulatory, and insurance reporting requirements.

01 / IDENTIFICATION

Incident Identification & Triage

Review of alerts, logs, and notifications to confirm the incident. Verification of indicators of compromise. Classification by nature and severity to prioritize response and allocate resources.

02 / SHORT CONTAIN

Short-Term Containment

Immediate actions to limit spread: isolating affected systems, blocking malicious IP addresses, disabling compromised accounts, and stopping ongoing lateral movement.

03 / LONG CONTAIN

Long-Term Containment

Sustainable measures to contain the threat while allowing continued business operations. Network segmentation, enhanced monitoring, and compensating controls applied at scale.

04 / INVESTIGATION

Investigation & Root Cause

Forensic examination of affected systems to understand attack vectors, methods, and scope. Root cause analysis to identify exploited vulnerabilities and prevent recurrence.

05 / ERADICATION

Eradication

Removing malicious software, closing exploited vulnerabilities, purging unauthorized access, and applying patches, updates, and configurations to prevent attacker re-entry.

06 / RECOVERY

Recovery & Restoration

Rebuilding and restoring affected systems with integrity verification. Increased post-recovery monitoring to detect lingering threats or additional compromise attempts.

07 / COMMUNICATIONS

Internal & External Communications

Structured stakeholder updates for management, IT, and legal teams. Coordination of external notifications for customers, partners, regulators, and the public where applicable.

08 / DOCUMENTATION

Documentation & Reporting

Comprehensive records of incident timeline, actions taken, decisions made, and communications, designed to support legal requirements, insurance claims, and regulatory submissions.

09 / LESSONS LEARNED

Post-Incident Review

Structured post-incident review with stakeholders. Policy, procedure, and IR plan updates based on insights gained to improve preparedness for future incidents.

Who this service serves.

Built for organizations that need guaranteed response capability when an incident occurs, whether through a pre-established retainer or emergency activation under active attack.

Organizations Under Active Attack

Companies experiencing an active or suspected breach who need immediate senior responder support to contain, investigate, and recover. Emergency activation available outside of normal hours.

Retainer Clients with Guaranteed Response

Organizations that prioritize predictable response capability with pre-established onboarding, 24-hour remote activation, and the option of physical presence on a best-effort basis.

Cyber Insurance Policyholders

Organizations whose cyber insurance carrier requires documented incident response capability or panel forensic relationships. Engagement evidence supports claims and renewal documentation.

Regulated Industries with Notification Obligations

Finance, healthcare, legal, government, and other regulated organizations with breach notification timelines that require coordinated technical, legal, and communications response from hour one.

A disciplined methodology across six phases.

The engagement follows a disciplined six-phase lifecycle informed by leading industry standards (NIST SP 800-61, NIST CSF, ISO 27035). Retainer clients begin from onboarded context. Emergency engagements begin from scratch but follow the same disciplined sequence.

1

Activation & Triage

Initial activation within agreed response time. Review of alerts, logs, and indicators of compromise. Classification of incident type and severity. Mobilization of the right specialist resources.

2

Containment

Short-term containment to stop the spread. Long-term containment with sustainable controls that allow continued business operations. Coordination with internal IT to maintain control of the environment.

3

Investigation & Forensics

Forensic examination of affected systems and data. Analysis of attack vectors, methods, and scope. Root cause identification. Evidence preservation to support legal, regulatory, and insurance reporting.

4

Eradication & Recovery

Removal of malicious software, closure of exploited vulnerabilities, application of patches and configurations. Rebuilding and restoration of affected systems with integrity verification and increased post-recovery monitoring.

5

Communications & Coordination

Internal stakeholder updates. External notification coordination for customers, partners, regulators, and the public where applicable. Coordination with breach counsel, cyber insurance carrier, and PR support.

6

Documentation & Lessons Learned

Final post-incident report covering timeline, actions, decisions, and recommendations. Post-incident review with stakeholders. Policy, procedure, and IR plan updates based on insights gained.

What the organization walks away with.

Nine integrated deliverables across the response lifecycle. Each artifact is structured to support audit evidence, legal and regulatory reporting, and the organization's continued operational recovery after the incident closes.

DELIVERABLE 01

24-Hour Remote Response Activation

Confirmation of response activation with the assigned response lead, communication channel, and initial action plan, ready for immediate execution by the joint team.

DELIVERABLE 02

Incident Triage & Classification Report

Initial triage report documenting the incident type, severity, indicators of compromise, affected scope, and the response priorities allocated against them.

DELIVERABLE 03

Containment Plan & Execution Log

Documented short-term and long-term containment plan with execution log showing actions taken, systems isolated, accounts disabled, and the operational impact of each.

DELIVERABLE 04

Situational Awareness Briefings

Real-time briefings during the incident to keep key stakeholders informed about the evolving situation, response actions, and potential business impact decisions.

DELIVERABLE 05

Investigation Reports

In-depth forensic reports outlining analysis of affected systems, data, and logs. Documentation of how the incident occurred, the scope of compromise, and the tactics used by the attacker.

DELIVERABLE 06

Recovery & Hardening Support

Recovery support documentation covering restoration steps, integrity verification, post-recovery monitoring guidance, and the system hardening applied to prevent re-entry.

DELIVERABLE 07

Post-Incident Report

Comprehensive post-incident report covering the incident, response actions, lessons learned, and recommendations for improvements to policies, procedures, and controls.

DELIVERABLE 08

Lessons Learned & Policy Updates

Documented lessons learned with specific recommended updates to incident response plans, security policies, and procedures to enhance preparedness for future incidents.

DELIVERABLE 09

Customized Playbooks & Runbooks

For retainer clients, customized playbooks and runbooks for specific incident types (ransomware, phishing, insider threat) developed during onboarding and refined after each engagement.

The numbers behind the work.

Founded by military intelligence veterans with senior advisors from PwC, KPMG, Deloitte, EY, and Mandiant. The track record reflects the discipline.

260+

Clients Served

Organizations across finance, healthcare, technology, energy, legal, and government trust Armour Cybersecurity to protect what matters.

97%

Client Retention Rate

Long-term engagements built on consistent quality, predictable delivery, and consulting relationships that compound in value over time.

52+

Industries · Worldwide Reach

Cross-sector experience spanning every major regulated industry, with operations supporting clients across North America, Latin America, and beyond.

80+

Cybersecurity Technology Solutions

A vetted catalogue of technology partnerships and proprietary methods deployed in support of incident response, forensic investigation, and post-incident recovery.

Activate response. Contain the breach. Recover with discipline.

Schedule a discovery call to scope a retainer, or contact us directly if you are facing an active incident. Protecting What Matters starts with knowing the team will answer.

Book Discovery Call

Frequently asked questions.

Common questions from CISOs, General Counsel, IT leaders, and risk owners evaluating a Breach Response engagement.

How is Breach Response different from a Breach Readiness Assessment?
A Breach Readiness Assessment is proactive. It evaluates the organization's capability to respond before an incident occurs and produces a remediation roadmap. Breach Response is reactive. It is the engagement during or immediately after an incident, covering containment, investigation, eradication, recovery, and post-incident reporting. The two work together: organizations engage readiness assessments to build the capability, and breach response when they need to execute it.
What is your response time?
Retainer clients receive a comprehensive remote response activation within 24 hours of engagement. For incidents requiring physical presence, on-site response is mobilized on a best-effort basis with travel expenses covered by the client. Emergency activation for non-retainer organizations under active attack is available, with response time depending on team availability at the moment of engagement.
What does the retainer cost?
The retainer is structured as a block of professional hours that the organization can draw down against during an incident. Time is billed against the block at agreed hourly rates. Block hours can be used flexibly across investigation, forensic analysis, threat hunting, containment, recovery, and post-incident reporting. Specific commercial details are scoped during the discovery call.
What types of incidents do you respond to?
Ransomware and extortion events, business email compromise and wire fraud, data exfiltration and exposure, malware infections including APTs, denial of service, unauthorized access, insider threats, website and database compromise, phishing campaigns, and email-based attacks. The team covers IT, cloud, and OT environments and can engage on both internal and externally-driven incidents.
Do you work with our cyber insurance carrier and breach counsel?
Yes. The response team coordinates with the organization's cyber insurance carrier, panel breach counsel, and any other external responders. Documentation is structured to support both the legal privilege requirements counsel applies and the claim evidence the carrier requires. The Breach Readiness Assessment service can help formalize these relationships before an incident if they are not yet in place.
Do you handle on-site response?
Yes, on a best-effort basis for retainer clients. Most response activity can be conducted remotely with modern forensic and remote access tooling. Where physical presence is required (sensitive systems, OT environments, specific evidence handling, or executive coordination), the team mobilizes on-site with expenses covered by the client.
What happens after the incident is contained?
The team continues through the full incident response lifecycle: eradication, recovery with system hardening, increased post-recovery monitoring, internal and external communications coordination, post-incident report, and structured lessons-learned review. Many engagements result in IR plan, playbook, and detection improvements that the team can support beyond the immediate response.

Activate response when it counts.

Reach out to scope a Breach Response retainer or engage emergency support. Discovery calls are scheduled within two business days. Active incidents are escalated immediately.

Talk to Armour Cybersecurity.

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Headquarters
77 Bloor St West, Suite 600
Toronto, ON, Canada

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